Returns & Exchanges

At TTRacing Singapore, we are committed to providing the ultimate seating experience; if your gaming chair or desk isn't the perfect fit, you can return or exchange your item within 14 days of delivery. All products must be in their original packaging and unassembled condition to qualify for a full refund.

1

Submit a Request

Contact our customer support team via the official TTRacing website with your order number and photos of the item in its original packaging.

2

Review & Approval

Our quality assurance team will review your request within 3-5 business days to ensure the item meets our return eligibility criteria.

3

Schedule Pickup

Once approved, we will coordinate with our logistics partner to schedule a convenient pickup time from your Singapore address.

4

Refund Processing

After the item is inspected at our warehouse, your refund will be processed back to your original payment method within 7 to 10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing