Frequently Asked Questions
Your guide to the ultimate seating experience.
Does TTRacing provide delivery and assembly services within Singapore?
Yes, we offer door-to-door delivery across Singapore. You can also opt for our professional assembly service during checkout to have your chair set up by our experts upon arrival.
What is the warranty period for TTRacing gaming chairs?
All TTRacing chairs come with a 2-year warranty covering manufacturing defects on parts such as the hydraulic piston, tilt mechanism, and frame structure.
Can I try the chairs before making a purchase?
Absolutely. You can visit our experience centers in Singapore to test the ergonomics and comfort of our various series, including the Maxx, Swift, and Duo models.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment plans through partners like Atome and Grab PayLater.
What is your return and exchange policy?
If you are not satisfied with your purchase, you may return it within 7 days of receipt, provided the item is in its original condition and packaging. Please note that return shipping fees may apply.
How do I maintain and clean my TTRacing chair?
We recommend using a damp microfiber cloth for regular cleaning. For our PU leather models, avoid harsh chemicals and keep the chair away from direct sunlight to prevent premature peeling.